Fintech is experiencing explosive growth, due in large part because of advances in technology and customer expectations regarding service delivery. This has prompted radical changes in nearly every aspect of banking, payments, lending, insurance, etc.
Customers are no longer willing to sit on hold while they wait for a bank representative or speak with automated menu options when attempting to access their accounts online. As a result, fintech are rapidly outpacing traditional high street banks when it comes to being consumer-friendly and globally competitive.
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